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BS&A Software Blog

Jan
15
I believe our support is above and beyond the traditional definition of the word. We don’t sound “scripted,” and we get to know our customers on a personal and friendly level to make them feel comfortable continuing to call for help. We often join in on others’ support calls just to see if we can lend a hand (or brain) if needed. We take on large projects and team up to be sure our customers are taken care of. I love hearing us be compared to oth...

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Aug
26
BS&A Software provides an Administration Tool, free of charge to current BS&A .NET customers. It is designed to be used by I.T. personnel for the administration of an SQL server supporting BS&A’s .NET applications.  Key features: • Utilities to move BS&A .NET data between different SQL instances and different SQL versions (server migrations). • Add/edit/maintain users from any BS&A .NET application ...

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Aug
12
It is with great honor that I tell people I work for BS&A Software. I feel both extremely blessed and privileged to be employed by such an astounding company where the customers and employees take first chair. Since my first day, I am continually greeted by the sweet "Good mornings!" of the receptionists as I walk through the door, and always treated with kindness and respect by my fellow employees. I have never worked for a place where the...

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Posted in: General
Aug
05
In our Assessing Department at BS&A, we consider both our training and support staff to be “SMEs”, or Subject Matter Experts.  Because all of the members of our Assessing team actively work, or have worked for a municipality, we understand the problems faced by our customers.  Since our Training and Support teams are able to put themselves in the seat of the customer, solving problems becomes easier and the ability to co...

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Sep
23
Our Assessment Administration Support and Training staff is frequently asked, “When will your Assessment Administration System be available for sale in other States?” Although BS&A has expanded our software sales to states such as Wisconsin, Illinois, Indiana, New Hampshire, Missouri, Arkansas, Georgia, and Florida, we currently do not have plans to develop a CAMA (Computer Assisted Mass Appraisal) module for these states. Our...

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I am a new treasurer, and starting a new type of job and learning the software is always challenging. My first experience with BS&A was the training on how to use it. The training was great and very informational. The BS&A software is very easy to use, I am amazed at how much the software can do. I couldn’t image doing this type of work without this software program.
Kasandra McGuire, Treasurer

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