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BS&A Software Blog

Entries for January 2014

Jan
15
About a year ago, BS&A added a great feature to all of its applications, allowing users to easily submit requests for support without having to pick up the phone. Instead, requests could be submitted directly through the Help menu of each of our applications: This feature has proven to be very successful; we now receive roughly 30% of support requests through our Help menus. There have been a few occasions, however, where an email com...

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#19

Why use BS&A Software?

You will talk to the same well-trained BS&A personnel for a very long time. Our team loves working at BS&A. We have near-zero turn over which means when you call our team, you’ll get educated, experienced folks who are happy to help.

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I don’t even know where to begin. First and foremost is the support. It doesn’t matter if it is a silly question or a serious bug all calls and emails are responded to a very timely manner and the issues are always resolved very quickly. The program is easy to keep updated and the update descriptions are very concise and easy to understand. The program is easy to use and the uses and abilities of the program continue to amaze me. I can’t imagine doing the job without it. No other word than fantastic can describe the suppo...

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Laurie A. Ludlow, Assessor

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