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BS&A Software Blog

Entries for January 2015

Jan
15
I believe our support is above and beyond the traditional definition of the word. We don’t sound “scripted,” and we get to know our customers on a personal and friendly level to make them feel comfortable continuing to call for help. We often join in on others’ support calls just to see if we can lend a hand (or brain) if needed. We take on large projects and team up to be sure our customers are taken care of. I love hearing us be compared to oth...

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I am old enough to remember good ‘ole fashioned customer service, a lost art with many of today’s companies. I can think of one word to describe BS&A Software’s customer service, and our working relationship……EXCELLENT!!

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