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BS&A Software Blog

Entries for October 2013

Oct
14
“Real Time Service” and “FTP Client” are separate pieces of software that are used to transmit data for access on both Internet Services (IS) and AccessMyGov (AMG). The basic functions of the Real Time Service and FTP Client are the same for both IS and AMG. It is important to note that BS&A Software does not maintain backups, and that using either of these services does not indicate the ability to restore data in the event of data loss. ...

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Posted in: Internet Services
Oct
07
BS&A provides an easy-to-use CASS Certification process in our Utility Billing, Tax, Assessing, and P.R.E. Audit applications.  CASS is a United States Postal Service (USPS) acronym that stands for Coding Accuracy Support System. The term CASS is widely used by the USPS when referring to the verification status of an address list. This process will go through the parameters that you select for your database, then verify or change the a...

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#24

Why use BS&A Software?

You and your staff will have access to free video training for many of our applications. This will allow you to become more familiar with our software in advance of our live, in-person training.

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Without exceptional customer service, you have an unhappy customer. We have been very satisfied with the customer service we have received through BS&A. Most of the time, our questions are answered in a very timely fashion. The programmers seem to be willing to make changes to fix problems in a very short time frame. This is compared to other companies we have dealt with in the past. Sometimes fixes were only done on a quarterly basis. This results in using software that has bugs in it for a period of a few months. I’m happy to say th...

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