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BS&A Software Blog

Entries for February 2014

Feb
15
In order to pull specific data out of the Building Department program (tables, reports, Excel spreadsheets, or charts), it is necessary to run a filter. Creating a filter is the program’s way of sifting through ALL of its records and displaying ONLY the info you need. Think of a filter as a sieve: it lets some information through while blocking out the rest. Applying a filter has the same look and feel in every area of the program. The firs...

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Why use BS&A Software?

We work with you to solve problems. It is very common for our customers, tech support personnel, and software developers to be on conference calls together so we can completely understand the problem at hand. This allows us to quickly and efficiently come up with a solution.

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Without exceptional customer service, you have an unhappy customer. We have been very satisfied with the customer service we have received through BS&A. Most of the time, our questions are answered in a very timely fashion. The programmers seem to be willing to make changes to fix problems in a very short time frame. This is compared to other companies we have dealt with in the past. Sometimes fixes were only done on a quarterly basis. This results in using software that has bugs in it for a period of a few months. I’m happy to say th...

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