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BS&A Software Blog

Entries for April 2013

Apr
22
At BS&A, our number one core value is to provide unparalleled customer service. In order to fulfill this commitment, it is imperative for us to hire employees who believe customer service is equally important. We are confident that excellent employees are ultimately what make a good company great, and that is why we take our hiring process very seriously. We not only look for individuals with intellect and competence, but also for people w...

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Posted in: General
Apr
29
Through my position as a trainer, I have found that I learn from my customers just as much as they learn from me. In fact, what a lot of people may not realize about teaching is that for every hour you spend teaching someone, you spend about the same amount of time learning and preparing. By way of this blog, I would like to share what I have learned in the field and pass along information that will be useful for our customers in Community Dev...

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Apr
15
On March 1st, BS&A eagerly launched our first online customer forum: the BS&A Community. The new community is hosted by our business partner, Get Satisfaction, and enables members to post discussions and read and respond to posts made by other members. Unlike a blog, which is usually written by one user, an internet forum like the BS&A Community allows all members to create posts and start new topics. The new community site not onl...

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Posted in: General

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#12

Why use BS&A Software?

We operate with integrity and honesty. To streamline your job, we focus on being very easy to do business with. We pride ourselves on doing what we say we are going to do. We are straight shooters through the entire process.

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We had previously used BS&A for the property based programs and were so impressed with the user-friendly programs, but more than anything, we LOVED the customer service. The employees are not only helpful, knowledgeable and professional, they are so personable! You can really feel comfortable asking them anything and they don’t make you feel stupid or inferior. They explain things so you can understand them. They are so smart!! They are friendly…..I have NEVER had a bad experience with any support staff and we have had the pro...

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Cheri Neu, Finance Director/Treasurer

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