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BS&A Software Blog

Entries for May 2013

May
20
Please be advised that BS&A is working on program changes for the upcoming summer billing. The update will include Legislation changes for Senate Bill 972. The requirement is to notify taxpayers if their taxes for the prior year went delinquent as of March 1st by placing a message on the tax bill to this effect. A default message will be placed onto Standard Tax bill formats by BS&A, but it is available for you to customize. The default m...

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May
27
What is a User Group? User Group meetings are held for users of our .NET applications, and focus on… Presenting new features in a relaxed, open environment; these are not training classes or demos. Highlighting useful features that may get overlooked in day-to-day use. Providing an opportunity for customers to get together and discuss their use of the software. Providing an o...

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May
06
At BS&A, we stand behind our core values to: 1) Provide Unparalleled Service. 2) Be Easy to do Business with. 3) Pursue Excellence. Have Passion. Never Be Satisfied. 4) Be Humble. Act with Integrity. Our number one goal is to provide outstanding customer service, and we strive to not just meet, but exceed our customers’ expectations. Even during periods of higher call volumes, we work hard to keep our call back time as fast as poss...

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Posted in: General
May
13
BS&A began producing online videos as a way to demo various features of our applications for prospective customers. In 2012, we decided to expand these videos to not only highlight features of the programs, but to provide more learning opportunities to new customers. These videos enable us to present an in-depth walkthrough of all of the main processes in the applications, and offer a way for visual learners to absorb the information more tho...

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#30

Why use BS&A Software?

You can be certain that we will be there for you after you purchase our software. In the 25 years we have been in business, we have lost a total of 3 customers. And we lost those due to municipal financial issues. We have a 99.99% retention rate.

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The ability to look at the aerials though the program is very helpful. The ease of moving around the program and reports have been simplified especially reports dealing with IFT’s and Renz Zones. The ability to do a database compare between the tax program and the assessing program to discover errors now can be done in a matter of minutes saving valuable time.
Cheryl O’Connor, Equalization Director

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