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BS&A Software Blog

Entries for May 2015

May
15
Would it be safe for me to say that, what you expect from customer service, I am prepared to give? Yes! When I think of what the customer might be going through at the time, I can give them better support, have more compassion, really try to listen a little more closely, and be more patient. I am able to think of what a customer might be going through by thinking about what I or someone I care about is going through, and what I would want for the...

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#11

Why use BS&A Software?

Our applications deliver hundreds of built-in reports so you can quickly pick and choose what you need. At the same time, we supply a flexible report writer so you can customize selected system reports or create your own.

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In the BS&A Tax and Assessing programs the most important improvements to our productivity are the comment section and the ability to attach documents to the parcel. For example if a parcel received a correction to the taxable value from a Michigan Tax Tribunal you can attach a copy of the documentation from the State. This improves the amount of time required to answer questions when you have all of the information at your fingertips. As for the comment section, if you have left a message for a property owner to return your call anyone cal...

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Donna Leitermann, Treasurer

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