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BS&A Software Blog

Entries for September 2013

Sep
02
In the spring of 2011, BS&A began the company’s first internship program. We started the program in hopes of acquiring qualified college students to come in, learn about the company, and take on the same training and responsibilities as our full-time Support Technicians. The program quickly took off, and we had some very qualified students working with us and splitting their time between school and working in the Support Department. W...

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Sep
30
The ACH (Automated Clearing House) process has been around for a number of years. It is an electronic network for financial transactions in the United States, generally used for direct deposit or direct debit from checking and savings accounts. The ACH process is available in BS&A’s Accounts Payable and Payroll applications to direct deposit funds into customer or employee accounts. In our Tax, Utility Billing, and Miscellaneous Receivables...

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Sep
09
1) Provide Unparalleled Customer Service Make an effort to connect with the customer to develop a trusted relationship. Try and remember little things like their child’s birthday if they mention it for example. This shows them that we care more about them than just making sure their program runs without errors.                 -Brian Powell 2) Be easy to do busine...

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Sep
23
Our Assessment Administration Support and Training staff is frequently asked, “When will your Assessment Administration System be available for sale in other States?” Although BS&A has expanded our software sales to states such as Wisconsin, Illinois, Indiana, New Hampshire, Missouri, Arkansas, Georgia, and Florida, we currently do not have plans to develop a CAMA (Computer Assisted Mass Appraisal) module for these states. Our...

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Sep
16
Our Implementation Team brings the BS&A customer service approach to the task of implementing new software purchases. We know the challenges you face when making a software change, and pay attention to the comfort and confidence of your team. Our process emphasizes a collaborative approach to understanding your processes and configuring a solution to fit.  Every project is unique, and our team has the expertise in accounting, governme...

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#17

Why use BS&A Software?

You and your limited staff will not need to keep up with all legislative changes. We are on it. Our ongoing commitment is to keep up with all of the technical and governmental changes that are being thrown your way.

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The technical support is the best of any software that I have ever used. I have been using the BS&A Assessing software since 1997. Since that time BS&A has written software that allows instant assessing information updates to the BS&A Building Inspection and Treasurers software. BS&A listens to the customer, they are quick to add reports and information to the software to make it more cost effective for the customer.
Daniel W. Darland, Assessor

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