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BS&A Software Blog

May
27

What is a User Group?

User Group meetings are held for users of our .NET applications, and focus on…

  • Presenting new features in a relaxed, open environment; these are not training classes or demos.
  • Highlighting useful features that may get overlooked in day-to-day use.

  • Providing an opportunity for customers to get together and discuss their use of the software.

  • Providing an opportunity for customers to request features, and for those requests to be discussed and perhaps improved upon.

User Group meetings are also a great way for our customers to meet the support and development staff, catch a glimpse of upcoming projects, and participate in an open forum to address any questions or concerns.

We want to hear all of your ideas and critiques –that is how we make every program better, more user-friendly, and more efficient. We also want to communicate the best way we can enhance our programs to positively affect every user.

Users who are new to the software are encouraged to have at least six months of experience with the software before attending a User Group meeting. Quite often, topics arise that can leave a new user feeling overwhelmed, and it is important that these meetings remain a positive experience.

Our Most Recent User Group

Our most recent Community Development User Group meeting held in February 2013 entailed a meet and greet of our Community Development staff, followed by an overview of our favorite new features. Like all of our User Group meetings, a light breakfast and full lunch was served.

To see the topics and new features that were discussed at this February meeting, please view the  document (PDF) below.

February CD User Group.pdf

We have begun recording User Group meetings and making them available on our website for users who were unable to attend. If you missed a meeting and would like to view the video, please click the link below.

Posted in: Community Development

Views: 8277

Interested in learning more?

Get in touch and we would be happy to schedule a detailed overview of our solutions. 

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Why use BS&A Software?

You will continue to work with software that has the most useful and modern features. Our ongoing plan is to continually invest in product development. We will always keep a vigilant eye on your needs.

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The Village of Libertyville transitioned to BS&A Financials in late 2011, and we are very happy with the software and support we're receiving. I had been through a software conversion before and was dreading having to do this, but I can say that this was the easiest software conversion I have been through. Prior to the installation, BS&A met with the Village to discuss our operations, and when our software was installed, they had configured it to meet our needs.  Once the training began, we spent minimal time going throug...

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Pat Wesolowski, Finance Director

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