BS&A Software Blog


Our Assessment Administration support and training staff are frequently asked, “How many governmental unit Assessors use your CAMA System?”

Currently, BS&A is proud to state that we serve 99% of the Michigan Assessor market.  We believe this presence provides a tremendous advantage with respect to consistency and cost.  Since we are able to spread the software development and support cost among many governmental units, we are able to provide our services at a reasonable price.

When we started 25 years ago, we obviously had an uphill battle breaking into the Michigan Assessor market.  We all recall the tremendous hard work that went into that endeavor and pledge to never rest on our laurels.  We plan to continuously push to get better, to innovate, and to provide world-class service.

Posted in: Assessing & Property Tax

Views: 5303

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Why use BS&A Software?

We have shunned the use of voice mail for 15 years. When you have an important issue or problem to solve, the last thing you want to do is get stuck in voice mail jail. Instead, you want a live person to help you with the problem at hand. We agree.

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Three things stand out: The unusually fast response, the high quality of response and of the outcomes, the knowledge of your support staff about your products, and the ability of your technical support staff to remotely take control of our system to work out a problem make it easy to get most problems resolved quickly. Finally, the multiple ways by which we can access your technical support personnel (phone, fax, email, and via your Web site) make it easy to get help when needed.
Thomas H. Chase, CPA, Finance Director

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