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BS&A Software Blog


Financial Management

Jun
24
S.I.D., or Support Information Display, was developed as a way for Support Managers to further communicate with their staff on a consistent basis. S.I.D. was the brainchild of the entire support department during monthly departmental meetings, and is successfully being used to convey all of the important information the Support Department needs to know throughout the day. Two, very large S.I.D. monitors are set up on each side ofthe support dep...

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Mar
15
I believe that support is making the customer feel comfortable calling for help, no matter how “stupid” they feel the issue is. We are here for them regardless of the complexity of their issue. Support is teaching the customer how to perform a task and encouraging them to learn it. Support is the customer’s biggest cheerleader. I think it is important that we get excited for the customer, especially when they are excited that they have learned so...

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Sep
30
The ACH (Automated Clearing House) process has been around for a number of years. It is an electronic network for financial transactions in the United States, generally used for direct deposit or direct debit from checking and savings accounts. The ACH process is available in BS&A’s Accounts Payable and Payroll applications to direct deposit funds into customer or employee accounts. In our Tax, Utility Billing, and Miscellaneous Receivables...

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Oct
07
BS&A provides an easy-to-use CASS Certification process in our Utility Billing, Tax, Assessing, and P.R.E. Audit applications.  CASS is a United States Postal Service (USPS) acronym that stands for Coding Accuracy Support System. The term CASS is widely used by the USPS when referring to the verification status of an address list. This process will go through the parameters that you select for your database, then verify or change the a...

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Jul
15
Processing monthly bank reconciliations can be a very time-consuming task, what with juggling checks, deposits, and miscellaneous transactions – especially when there are multiple bank statements. Staying organized within each of these transaction types is the key to streamlining the reconciliation process. Available in both our Cash Receipting and GL/Budgeting applications, our Deposit Creation feature is just the tool you need. Deposit Creatio...

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#17

Why use BS&A Software?

You and your limited staff will not need to keep up with all legislative changes. We are on it. Our ongoing commitment is to keep up with all of the technical and governmental changes that are being thrown your way.

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The BS&A assessing/tax software is easy to use and navigate. The data link between the two modules helps maintain the records and saves time that would otherwise be needed to update. The fact that Wayne County uses the same system makes it easier to communicate and to reconcile reports as well. On top of all this is the excellent customer support provided from BS&A staff, who never get tired of questions and resolve all issues to our satisfaction.
Nevrus P Nazarko, Finance Director

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