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BS&A Software Blog


General

May
06
At BS&A, we stand behind our core values to: 1) Provide Unparalleled Service. 2) Be Easy to do Business with. 3) Pursue Excellence. Have Passion. Never Be Satisfied. 4) Be Humble. Act with Integrity. Our number one goal is to provide outstanding customer service, and we strive to not just meet, but exceed our customers’ expectations. Even during periods of higher call volumes, we work hard to keep our call back time as fast as poss...

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Posted in: General
May
15
The basics of computer security are more or less understood. A username is given a password and some permissions. If a user knows the username and password, they are given permission to print, run reports, or open files. The irony is that security frequently doesn’t become misunderstood until organization, with the intent of convenience, is applied. Groups Groups assign permissions to several usernames at a time. This is especially useful whe...

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Posted in: General
Jul
22
The Financial Management Training Team is made up of a group of individuals with varying backgrounds, specific talents, and one common goal…to create a smooth and comfortable transition for our customers as they go live with the BS&A Financial Management programs. By definition, one would expect the training process to be the simple act of demonstrating how to operate the software; and this is certainly a part of the process.  Ho...

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Jul
08
From the first 30 minutes of my interview at BS&A, I knew that I would love working with this company. I remember listening to the goals and motives behind BS&A in that interview, and just thinking that this was finally a company I could really connect with. A company that was just as dedicated to performance as I was, if not more. Over the past year, I have gained an immeasurable amount of knowledge in regards to customer relations, in...

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Aug
12
It is with great honor that I tell people I work for BS&A Software. I feel both extremely blessed and privileged to be employed by such an astounding company where the customers and employees take first chair. Since my first day, I am continually greeted by the sweet "Good mornings!" of the receptionists as I walk through the door, and always treated with kindness and respect by my fellow employees. I have never worked for a place where the...

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Posted in: General
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#30

Why use BS&A Software?

You can be certain that we will be there for you after you purchase our software. In the 25 years we have been in business, we have lost a total of 3 customers. And we lost those due to municipal financial issues. We have a 99.99% retention rate.

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The staff in my position before me never used the imports to the fullest capabilities. I have found that they are an immense time saver. I import payments, tax bill requests, special assessments – anything I can. Another feature is the availability of user defined fields. With these, I have my streetlight districts coded for quick entry from year to year, and code taxpayers who have multiple invoices. This allows us to save on postage by printing those separately and stuffing envelopes with more than one statement. Combined, I have slimme...

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Jamie Boyle, Deputy Treasurer

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