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BS&A Software Blog


General

Jun
03
At BS&A, we want your experience using our software to be as smooth as possible. Because of this, we don't just aim to meet your expectations; we aim to exceed them in every way. Our technical staff is proficient at diagnosing system and network errors both inside and outside of our applications. While you may have been turned away from other technical support departments in the past due to an error outside of their application, BS&A al...

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Posted in: General
Apr
15
A Brief Explanation of .NET .NET is a library of pre-programmed functions. It provides our developers a quick, efficient way to add the features you’ve all come to expect from our programs: calculators, clocks, search fields, and windows, just to name a few. So in the same way a contractor might order a window from a lumber yard instead of building it himself, a developer can order a window from .NET. So, Why .NET? Time is probably a company...

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Posted in: General
May
13
BS&A began producing online videos as a way to demo various features of our applications for prospective customers. In 2012, we decided to expand these videos to not only highlight features of the programs, but to provide more learning opportunities to new customers. These videos enable us to present an in-depth walkthrough of all of the main processes in the applications, and offer a way for visual learners to absorb the information more tho...

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Jun
15
We are always happy to hear ideas from our users on ways in which our programs can be improved. Since you are the ones using the programs every day, your input and thoughts are crucial in building a great product.   Ideas that are submitted to our support team from customers become “cases” that get reviewed in our bi-weekly New Feature Meetings. In these meetings, support and developer staff discuss the cases to see if they would work on a...

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Posted in: General
Jul
01
In a continuing effort to provide our customers with the best software and support available, we send out an annual survey asking our customers for their input on how we can better our products and services. We are very interested in hearing our customers’ suggestions and feedback, and encourage them to rate the applications they use and the support personnel with whom they interact on a regular basis.   The results are shared...

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Posted in: General
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The fact that they are sooo.. friendly, they become like family. No matter how stupid the question, they are patient and very helpful.
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