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BS&A Software Blog

Jul
15
Support means finding the most effective way possible to resolve a customer’s issue in a courteous manner, while also giving them the knowledge and tools they need to repair similar problems in the future.
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Sep
09
1) Provide Unparalleled Customer Service Make an effort to connect with the customer to develop a trusted relationship. Try and remember little things like their child’s birthday if they mention it for example. This shows them that we care more about them than just making sure their program runs without errors.                 -Brian Powell 2) Be easy to do busine...

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Sep
15
We are very good at troubleshooting the issues our customers bring to us. I’m proud of the teamwork that we have with each other, and how good we are at teaching our customers more efficient ways to assist them in their positions. I enjoy hearing, “Wow, you called back really fast!” I enjoy hearing the relief in our customers’ voices when I say, “I can help you with that.”
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Aug
12
It is with great honor that I tell people I work for BS&A Software. I feel both extremely blessed and privileged to be employed by such an astounding company where the customers and employees take first chair. Since my first day, I am continually greeted by the sweet "Good mornings!" of the receptionists as I walk through the door, and always treated with kindness and respect by my fellow employees. I have never worked for a place where the...

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Posted in: General
Oct
15
Save time and resources by utilizing BS&A’s AMG Tax Bill print feature! While paper bills will still need to be sent out at the beginning of July and December, AMG’s Tax Bill print feature lets taxpayers view an electronic copy of their bill, potentially eliminating phone calls, customer walk-ups, and re-printing of bills in your office. If taxpayers choose to print the bill, they must first save it as a PDF, giving them a greener option. ...

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You will be working with an agile company. We act on your concerns and issues more quickly than any of our competitors. The implementation, training, support, and development team work closely together on a daily basis.

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Reporting has absolutely made our balancing to the General Ledger so much easier. The software is straightforward making it so much easier for end users to move from application to application.
Diane Johnson, Systems Administrator

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