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BS&A Software Blog

Feb
15
In order to pull specific data out of the Building Department program (tables, reports, Excel spreadsheets, or charts), it is necessary to run a filter. Creating a filter is the program’s way of sifting through ALL of its records and displaying ONLY the info you need. Think of a filter as a sieve: it lets some information through while blocking out the rest. Applying a filter has the same look and feel in every area of the program. The firs...

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Jan
15
I believe our support is above and beyond the traditional definition of the word. We don’t sound “scripted,” and we get to know our customers on a personal and friendly level to make them feel comfortable continuing to call for help. We often join in on others’ support calls just to see if we can lend a hand (or brain) if needed. We take on large projects and team up to be sure our customers are taken care of. I love hearing us be compared to oth...

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Aug
29
BS&A offers several classes on how to most efficiently use our Assessment Administration [CAMA] System.  All of these classes are included on the approved list for 6 hours of continuing education credit by the State Tax Commission.  The classes offered cover abroad range of topics and are designed for both advanced and new users.  Additionally, within these classes we offer topics on specific items such as GIS integration, how ...

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May
15
The basics of computer security are more or less understood. A username is given a password and some permissions. If a user knows the username and password, they are given permission to print, run reports, or open files. The irony is that security frequently doesn’t become misunderstood until organization, with the intent of convenience, is applied. Groups Groups assign permissions to several usernames at a time. This is especially useful whe...

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Posted in: General
Jul
15
Processing monthly bank reconciliations can be a very time-consuming task, what with juggling checks, deposits, and miscellaneous transactions – especially when there are multiple bank statements. Staying organized within each of these transaction types is the key to streamlining the reconciliation process. Available in both our Cash Receipting and GL/Budgeting applications, our Deposit Creation feature is just the tool you need. Deposit Creatio...

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#28

Why use BS&A Software?

We work with you to solve problems. It is very common for our customers, tech support personnel, and software developers to be on conference calls together so we can completely understand the problem at hand. This allows us to quickly and efficiently come up with a solution.

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We had previously used BS&A for the property based programs and were so impressed with the user-friendly programs, but more than anything, we LOVED the customer service. The employees are not only helpful, knowledgeable and professional, they are so personable! You can really feel comfortable asking them anything and they don’t make you feel stupid or inferior. They explain things so you can understand them. They are so smart!! They are friendly…..I have NEVER had a bad experience with any support staff and we have had the pro...

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Cheri Neu, Finance Director/Treasurer

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