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BS&A Software Blog

Dec
15
Like anything stored on a computer, it is important to protect your data. Your Building Department database should be backed up frequently to protect the information you have entered (we recommend at least once a day). Most units have a network backup system to facilitate this (ask your IT department to see if you can utilize this system). Having backups of your BD database is an important measure to take in order to avoid issues with the i...

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Jan
15
I believe our support is above and beyond the traditional definition of the word. We don’t sound “scripted,” and we get to know our customers on a personal and friendly level to make them feel comfortable continuing to call for help. We often join in on others’ support calls just to see if we can lend a hand (or brain) if needed. We take on large projects and team up to be sure our customers are taken care of. I love hearing us be compared to oth...

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Apr
22
At BS&A, our number one core value is to provide unparalleled customer service. In order to fulfill this commitment, it is imperative for us to hire employees who believe customer service is equally important. We are confident that excellent employees are ultimately what make a good company great, and that is why we take our hiring process very seriously. We not only look for individuals with intellect and competence, but also for people w...

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Posted in: General
May
13
BS&A began producing online videos as a way to demo various features of our applications for prospective customers. In 2012, we decided to expand these videos to not only highlight features of the programs, but to provide more learning opportunities to new customers. These videos enable us to present an in-depth walkthrough of all of the main processes in the applications, and offer a way for visual learners to absorb the information more tho...

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May
15
The basics of computer security are more or less understood. A username is given a password and some permissions. If a user knows the username and password, they are given permission to print, run reports, or open files. The irony is that security frequently doesn’t become misunderstood until organization, with the intent of convenience, is applied. Groups Groups assign permissions to several usernames at a time. This is especially useful whe...

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Posted in: General
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We are a privately held company. What that means to you is that we can focus on customer happiness and success instead of creating wealth for our shareholders. At BS&A, you always come first.

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The ability to look at the aerials though the program is very helpful. The ease of moving around the program and reports have been simplified especially reports dealing with IFT’s and Renz Zones. The ability to do a database compare between the tax program and the assessing program to discover errors now can be done in a matter of minutes saving valuable time.
Cheryl O’Connor, Equalization Director

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