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BS&A Software Blog

May
06
At BS&A, we stand behind our core values to: 1) Provide Unparalleled Service. 2) Be Easy to do Business with. 3) Pursue Excellence. Have Passion. Never Be Satisfied. 4) Be Humble. Act with Integrity. Our number one goal is to provide outstanding customer service, and we strive to not just meet, but exceed our customers’ expectations. Even during periods of higher call volumes, we work hard to keep our call back time as fast as poss...

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Posted in: General
Aug
15
BS&A’s Assessing support staff and software development team currently work with the Department of Treasury on three separate contracts related to the compilation of Taxable/Assessed Value data. 1) State Assessed Properties. We provide the software to create state assessed values, rolls, and tax bills for all State Assessed Telephone Companies, Railroads, and Carlines.  This process ends with the collection of $50 million dollars of pro...

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Aug
19
Managing projects can be a difficult proposition. In the world of Community Development, this generally means managing multiple departments to ensure many different tasks are performed before a project is complete. Luckily, the BS&A Building Department .NET application is fully equipped with the latest in project management features to help take your development project from the planning and engineering phases all the way through the constru...

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Oct
15
Save time and resources by utilizing BS&A’s AMG Tax Bill print feature! While paper bills will still need to be sent out at the beginning of July and December, AMG’s Tax Bill print feature lets taxpayers view an electronic copy of their bill, potentially eliminating phone calls, customer walk-ups, and re-printing of bills in your office. If taxpayers choose to print the bill, they must first save it as a PDF, giving them a greener option. ...

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May
15
Would it be safe for me to say that, what you expect from customer service, I am prepared to give? Yes! When I think of what the customer might be going through at the time, I can give them better support, have more compassion, really try to listen a little more closely, and be more patient. I am able to think of what a customer might be going through by thinking about what I or someone I care about is going through, and what I would want for the...

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#30

Why use BS&A Software?

You can be certain that we will be there for you after you purchase our software. In the 25 years we have been in business, we have lost a total of 3 customers. And we lost those due to municipal financial issues. We have a 99.99% retention rate.

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The technical support is the best of any software that I have ever used. I have been using the BS&A Assessing software since 1997. Since that time BS&A has written software that allows instant assessing information updates to the BS&A Building Inspection and Treasurers software. BS&A listens to the customer, they are quick to add reports and information to the software to make it more cost effective for the customer.
Daniel W. Darland, Assessor

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