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Our Financial Management tutorials exist to give you a complete understanding of your software. Want to suggest a new tutorial video? Send us a request. You can also receive email alerts when a new video is available on our website!.

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Utility Billing

One-screen view of all history including consumption, billing amounts, payments, and adjustments
Process of activating a customer for ACH and how to prenote them
Adding an individual billing item to a specific account from the current bill screen
Adding a security deposit to an individual account
Adding a letter template to the system and adding letters to individual accounts.
Adding a new customer account to the database
Creating a new billing cycle tasks screen to be able to begin a new billing process
Using the blocking and quick blocking features from the table views
Allows customers to be billed a fixed amount instead of actual usage based on definable history.
The billing cycle task that calculates the amounts owed on the current bill screen
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BS&A has always been responsive to our needs. Any suggestion we have made as far as product or process improvements have been welcomed and implemented. Their tech support is also worth their weight in gold. It is a great company and great product. There are always receptive to their customers’ needs.
Matthew Dingman, City Assessor

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