Provided here is technical information about our software not related to Pervasive

Hardware Specifications

The documents below provide the minimum and recommended hardware specifications for computers running our software.  Please note that these specifications are updated based on the need for system resource alloction to our applications.  These specifications will increase with new application releases and take into account the ever changing and upgrading technical world.  Information contained in these documents pertaining to operating systems should be highly considered when purchasing a new computer that will run our software.

The hardware specifications contained in these documents at the time of a customers software purchase are not necessarily the specifications that we will recommend for the same software systems with updated versions.

Building Department Program	All Other BS&A Programs
Hardware Recomendations	Hardware Recomendations

This section contains information on how to run BS&A software properly with Windows(R) Vista as well as other Vista related information.

Configuring Vista/Pervasive for BS&A Software

Pervasive and Vista
By default, the security settings in Vista block pervasive from starting up properly.  Since BS&A applications depend on the proper running of pervasive, Vista must be configured to allow pervasive to do so.  The following document shows how to do this configuration:

BS&A Vista Configuration Document


Help file Issue
Our help files use the version of Microsoft(R) help that comes with Windows(R) XP and 2000.  These files are no longer compatible with Vista.  Microsoft(R) has released a hotfix to allow the running of these help files.  In order to use the help files in our software, you must download an update to the Vista operating system.  You can download the hotfix for Vista help here:

Windows Help Program for Vista

Before you download and install this hotfix, please remember that this is a product from Microsoft. BS&A is not responsible for updates, or changes to your operating system provided by Microsoft.


Other BS&A and Vista Information

Novell Client for Vista
The Novell client for Vista has a known compatibility issue with Pervasive.  This issue can cause the machine to blue screen, lock up, and reboot.  The error information and a solution to this issue can be found on Pervasive's website here:

Novell Client for Vista 1.0 Causes Blue Screen

If you require help with PCs, Servers, Networking, Backups, or any other computer related issues, BS&A Software proudly recommends I.T. Right. 

I.T. Right has been working closely with BS&A for over 10 years.  Due to this experience, I.T. Right is familiar with the setup and use of our software on many different types of networks.  I.T. Right specializes in network administration for Municipalities across the State of Michigan.

Feel free to contact their Microsoft Certified technicians at (517) 318-3050 or visit their website at itright.com