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Streamline your payment process by using ACH – payments can be automatically debited from customers’ bank accounts. Additionally, bills can be emailed to customers wanting to go paperless.
Units can customize the billing cycle to include only those tasks they use. For example, if your unit does not use ACH, the ACH task may be removed from your billing process.
The Balance Manager provides an easy way to reconcile outstanding balances in Utility Billing with the accounts receivable balance in GL/Budgeting. Drill down into the detailed transactions for the period being reconciled to easily determine the source of any discrepancies.
Integrated deposit tracking provides the ability to calculate interest on those deposits, and offers flexibility in returning deposits to customers: the deposit may be applied to the customer’s next bill, or be electronically refunded to Accounts Payable by check request.
Detailed meter inventory includes purchasing information, manufacturer, serial numbers, meter location (specific area of customer’s location), curb box location, and information in general necessary for meter reads.
Meter read export/import file layouts are provided for various meter manufacturers including, but not limited to: Sensus, Badger, SLC/Neptune, Itron, Greentree, and Hersey.
Each customer’s history information is accessed from one screen. Available tasks on this screen include: payment reversals, bill adjustments, and printing of various reports.
Determine – for each billing item – whether or not to allow budget billing. The budget billing feature allows you to bill fixed amounts based on user-definable history instead of the actual usage for the current cycle.
Bills can be emailed to customers wanting to go paperless.
For those units who do not use meter reading equipment to generate read files to be imported into Utility Billing, the application includes a process to manually enter reads en-masse. This process allows you to quickly enter the reads for all customers in a billing cycle without having to visit individual accounts.
Transfer of delinquent accounts to the property tax bill is done electronically. A billing adjustment is automatically created to reduce the account balance in Utility Billing.
Tasks such as shut-offs, final bills, the billing process, etc., are done with a Wizard, ensuring all necessary steps are completed.
The application allows for an unlimited number of user-definable billing items per customer account as well as an unlimited number of services to be used in the calculation of the billing.
Aging reports can be generated at any time by specifying an “as-of” date. This flexibility eliminates the need to print them on the last day of the month.
CASS certification export/import process helps reduce mailing cost by ensuring all addresses are entered correctly.
Flexible read estimation provides a variety of methods to use as the basis: account average usage, user-defined date range of meter reads, or user-defined amount of usage.
Fully integrated work order process allows you to track the details of all work done on a customer’s account. The process also checks for scheduling conflicts of the staff person assigned to the task. Shut-off fees, etc., can be billed to the customer once completed.
Single source of resident names eliminates repetitive data entry by automatically updating all linked accounts. For example, changing the address on a landlord’s master record will update that address for all linked accounts.
Why purchase a financial management system only to then invest more time creating the reports you need? BS&A’s applications come with an extensive list of flexible and easily-customizable reports.
A powerful Report Writer is included at no charge, giving you the ability to create reports you find necessary for your jurisdiction.
Get in touch and we would be happy to schedule a detailed overview of our solutions.
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