COMPLAINT TRACKING UPDATE LOG

 

·        Only changes that apply to all customers are noted in the Change Log

·        This log only contains one year's worth of changes

 

 

 

Date of Change       Change Details

05/28/2008        Added a new field for keeping a mobile/cell phone for a given Complaint Record.  This field is located on the Location Info node, just to the right of the existing Phone/ext fields.  The new field is also available in the Report Writer and is named COMP_LocationMobilePhone.

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03/24/2008        Added a new Report Category for Activity Log Reports which allow for queries to be used against the activity log when generating reports.

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03/11/2008

Added a Logged By report option filter for Action Reports which can be used with the Activity Log Report to only print activities for a given name.  Fixed a bug with the Standard Questions.

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02/19/2008

Added new Quick Text Report to Other Reports Category.

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01/28/2008

Added option under General Settings to have a prompt to close a Complaint Record when closing an Action Record.

 

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01/09/2008

                  Fixed a problem with Letter Template setup and Margins.

 

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01/04/2008     

Updated Action Activity Log Report to print Action Records regardless if there are any actual Log Detail Records or not.  Fixed a couple places where typing in a Parcel number value when linked to Assessing or Tax would not copy over the values as it would when doing an actual lookup via the Search button.  Fixed “Copy Account Location to Location” feature on the Concern to also pull the data from Assessing/Tax if linked.  Fixed a record locking issue.

 

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12/14/2007     

Made the copy feature copy the Account Name as the Concern Location Name.

 

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12/12/2007     

Added a new copy feature to allow you to copy the current Account’s location information into the Concern Location fields when adding a new concern record.

 

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11/28/2007     

Added some custom features/fixes for City of Sterling Heights.

 

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11/07/2007     

Added Reminder List Report under Other Reports.  Added F8 QuickSearch key to bring up the Complaint Location Address Search.  Added to the Complaint and Action Schedule View the ability to view all rather than only being able to select Individual or Group.

 

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 7/24/2008     

Fix to action editing form to save data before hitting print button. 

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