You can be certain that we will be there for you after you purchase our software. In the 25 years we have been in business, we have lost a total of 3 customers. And we lost those due to municipal financial issues. We have a 99.99% retention rate.
The support that BS&A provides is exceptional. They are very good at getting back to us when we have a question and usually can solve the problem over the phone. If it can’t be solved over the phone an update is usually completed within a day or so.