My business partner and I are assessors for several rural communities in Northern Michigan and have used BSA since 1996. We started with the Dos Version which in and of itself was a huge benefit for the valuing of property for tax purposes. As time has past and the evolution of computers, BSA has grown with it. We are now using the .Net version and the interfacing of the tax and assessing is invaluable to our productivity not only in the field but in the office.
The BS&A support team delivers service beyond our expectations by continuing to advance their support services. We have utilized all aspects of the BS&A support team; phone support, email support and our favorite remote assistance. With demanding schedules BS&A has always fulfilled our support needs in a timely and gracious manner. We could not ask for more out of a support team