City of Kalamazoo, MI

Very responsive. Each time I have had a question for Matt, I will email it. He responds within minutes of receiving it. We either work thru the problems with emails, or phone calls as needed. We have been working with Matt over the last few months on our work orders and handheld computers. As we ran into glitches, Matt was able to enhance the system to correct the problems, and we could continue with our testing. We have thrown new problems/wants along the way, and Matt always took it with a “smile on his face” and implemented the system as to what we needed.

Again, during the last 4 months, as we ran into various problems, I could always count on Matt to help me with those by either showing me what needed to be done, or correcting the problem as we went along.