I’ve worked with other software before without support. It can become very frustrating not knowing something and trying to figure it out on your own. Having BS&A Software support has been terrific. If I can’t figure something out, I don’t even hesitate to call BS&A about my problem. They always return my call within a short amount of time and the support personal are always very helpful and very nice. The support service is always patient and understanding for the beginning and experienced users.
Our township had switched over to BS&A software from another software. BS&A has been so helpful, no matter what the problem or question is, big or small they always are very helpful. They always make us feel like they are there for our support and that we should use them anytime we need them. We never hesitate to call them because of how wonderful their support treats us.