2100+ organizations rely on our software
Over 99% of BS&A customers are still BS&A customers! This level of success isn’t achieved by just writing great software; we’ve accomplished this by providing unparalleled service. Our relationship with our customers is not just about software and features – it’s about your team and our team working together to make things happen.
BS&A’s Cloud-Based Financial Management Suite expedites daily financial transactions, allows you to gain insight into core business functions, and ensures compliance. This software solution ensures real-time visibility into the financial health of your organization, from a consolidated level down to individual transactions.
Human Resource Management
Save time and effort with BS&A’s Cloud-Based Human Resource Management solution. Our software empowers you to streamline employee information, payroll, promotions, and compensation changes. It provides the self-service functionality you need to attract and hire the right talent.
BS&A’s Cloud-Based Utilities Management Suite provides a comprehensive solution for creating and managing all customer, billing, and work order information. Extensive use of wizards and process managers simplify complex operations into efficient step-by-step tasks.
Our feature-rich, Cloud-Based Community Development solution provides comprehensive tools and processes for modern Planning, Zoning, and Engineering. A property’s entire history can be accessed through one easily-navigated view. Manage any construction project, permit, code compliance, rental registration, certification, occupancy, or any inspection-related process.
Assessing and Property Tax (coming soon)
A majority of Michigan municipalities use our Assessing and Property Tax software solutions. These flagship products have been around since our company’s inception, giving customers complete confidence in the state of their rolls.
Coming soon, our Cloud-Based platform has been designed from the ground up to increase productivity with a whole new level of data integration, eliminating the potential for duplicate data entry.
You’ll Be Treated like Family
We are focused on delivering unparalleled service. You’ll see this in our literature, but it’s not a marketing strategy; it’s a mindset deeply embedded in our DNA. Our goal is to provide such remarkable customer service that our customers feel compelled to remark upon it.
We are extremely proud of the many long-term customer relationships we have built. We strongly believe that our success is a direct result of putting the customer first and consistently listening to them. Delivering unparalleled customer service is the foundation of our company.
Never On Hold
With BS&A Software, you never have to be on hold waiting to talk to our support team. Simply click the Contact Technical Support link we provide in the software, and a BS&A customer service representative will call you – historically, in less than 15 minutes.
BS&A has converted over 2,100 municipal entities using our unique approach to data migration; we take complete ownership of the data conversion process. We complete the data extraction and perform the necessary mapping and conversion – you do not need to reformat or reorganize your data in any way. Your part is to simply run reports and verify the information. We do the rest.
BS&A Cloud has partnered with Microsoft Azure Data Centers
Nearly two-thirds of Fortune 500 companies use Microsoft Azure for their cloud computing solution, and an average of 1,000 customers are signing up every day. Azure provides high availability and redundancy because of Microsoft’s vast global footprint. Microsoft provides some of the most advanced security technology in the industry, so you can be confident your data is safely protected.
Tailored Implementation and Training
BS&A representatives will deliver the implementation services for all of the proposed software solutions, without the use of a third party. Our Project Managers, along with our Implementation & Training team, have been involved in hundreds of successful projects.
Our Cloud-Based platform eliminates the need to download and install upgrades ever again. When we make cool new features, you get them all… automatically.
BS&A applies a boutique approach to our customer base. We are a specialty group, as opposed to a big box store. We don’t try to be all things to all people. We specialize in local government ERP. And we stay in our lane.