BS&A Support is available weekdays from 8:30 am to 5:00 pm EST. You can contact support between those hours by calling the number listed here, or using the email form below.
Telephone: (517) 641-8900 or Toll Free (855) BSA-SOFT (272-7638)
Fax: (517) 641-8960
Address: 14965 Abbey Lane, Bath, MI, 48808
The Help Menu in all of our .NET applications offers additional ways to contact us:
Request Support Phone Call: This option opens a form for you to fill out. Enter the information and click Submit. Your request goes right to the call queue for the application from which you submitted the request.
Email Support: This option launches your email program, and fills out the To and Subject lines with application-specific information.
You can use the form below to email us.
Financial Management Suite Support includes: GL/Budgeting, Cash Receipting, Accounts Payable, Fixed Assets, Misc. Receivables and Purchase Order
HRMS Support Includes: Payroll, Timesheets and Human Resources.
Tax Support Includes: Tax, Special Assessment, Animal License, County Delinquent Tax, Delinquent Personal Property, and PRE Audit.
IT Support Includes: Technical Issues, Pervasive, or SQL Issues.
Utility Billing Support Includes: Utility Billing, Work Order and Inventory Management