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ENGAGE 2025
A Winning Week in Charlotte
Thank you to everyone who joined us in Charlotte, NC, for BS&A’s 2025 ENGAGE Customer Conference!
Your energy, collaboration, and insights have made this one of our most impactful conferences yet. Together, we explored innovation, shared success stories, and strengthened connections across the BS&A customer community.
Throughout the week, attendees gained hands-on product knowledge, learned best practices, and discovered new ways to increase efficiency and enhance their operations. One-on-one labs and direct access to BS&A experts provided personalized guidance and solutions, while leadership sessions and keynotes offered a clear view into BS&A’s product vision, AI initiatives, and customer experience strategy.
Relive the Highlights
From the opening keynote to the NASCAR Hall of Fame celebration, ENGAGE 2025 was packed with learning, inspiration, and fun. Take a look back at some of our favorite moments from this year’s conference.
“Best conference I’ve ever attended, informative, engaging, and so well organized!”
— 2025 BS&A Attendee
“The best practices session were my favorite. I enjoyed hearing from not only the presenters but also individuals from different municipalities. Ideas were shared amongst users, and it provided valuable insight.”
— 2025 BS&A Attendee
“I love the tips and tricks classes. There is always something to be learned, and interesting questions posed by other departments. I always take something away from these sessions!”
— 2025 BS&A Attendee
“Just being able to network and meet some of the BS&A staff at the conference and at the evening events. I think it personalizes the product. Also, meeting others around the state and nation using the same software.”
— 2025 BS&A Attendee
“I always enjoy the outside speakers you bring in. They get you thinking about things outside of your day to day thought processes.”
— 2025 BS&A Attendee
Celebrating Our Community
This year we honored BS&A customers who go above and beyond to serve their communities and use their solutions to drive meaningful impact. Thank you to all the 2025 Customer Award winners and to every attendee who continues to inspire our mission to empower local government.
Thank You to Our Sponsors
ENGAGE 2025 would not have been possible without the incredible support of our sponsors. Special thanks to our partners for helping to fuel this year’s event.