The fund accounting staff are all great. They seem to be able to work through most problems while on the telephone with us. If they need to dig a little deeper it is easy to FTP info to them and in most cases they are able to solve the problem pretty quickly. If not they let us know of any delays.
I think BS&A is a very successful company that cares about their clients. They make every effort to provide the programming and support to make using their programs as easy as possible. Our experience with the fund accounting staff in all areas has been great. You seem to hire very friendly, outgoing, people persons!