City of Rochester Hills, MI
Paramount to having user friendly software is having customer service that you can depend on. Prior to BS&A, we had never received/experienced such exemplary customer service. You can count on speaking with their support team within minutes of placing a call to them. And they are always courteous and friendly and will resolve your issue.
I can’t imagine where we would be right now, with all the taxation changes that have taken place in just the last few years, if we hadn’t converted to their software. I can not say enough about the commitment BS&A has made to keeping their software up-to-date and their prices so modest.