BS&A Online – Public Records Search
BS&A Online – Public Records Search manages more than 1,000 municipalities and millions of data requests per year
With more than 1,000 municipal customers and millions of hits per year, BS&A Online – Public Records Search has provided realtors and title companies with a quick and efficient way to view important data online. By employing this method of data access, realtors and title companies no longer need to deploy personnel to city and township offices to physically gather important data. Instead, a quick search on the BS&A Online – Public Records Search website yields the information they need.
BS&A Online – Public Records Search makes E–payments quick, easy, & secure
BS&A Online – Public Records Search partners with payment processing companies to allow your taxpayers and customers to pay for property taxes, utilities, building permits, miscellaneous receivables, and more – anytime, anywhere, by accepting credit cards, debit cards, and electronic checks for payments. Using one of three convenient payment channels, your revenues will increase while your collection time and costs are reduced.
There are three ways for your taxpayers to make payments:
- BS&A Online – Public Records Search. The web model enables customer payment through a secure connection that interfaces with BS&A Online – Public Records Search. Each payment processor is a PCI Level 1 certified service provider, which means they fulfill all of the requirements outlined by the credit card industry to deliver the highest level of data security for you and your customers.
- Interactive Voice Response (IVR). This option allows customers with a touch-tone phone to pay with credit/debit cards, any time. Our payment processors’ IVR module provides out-of-office payment capabilities to those without internet access. Customers call a dedicated phone number with voice commands that support customer look-up and credit and debit card payments through an intuitive menu of void prompts. This self-service functionality increases customer satisfaction while delivering fast payment fulfillment and a dramatic reduction in operational costs.
- Counter Payments offer a simple, secure way to accept credit and debit cards in your office. Counter Payments can be accomplished by using our BS&A Cash Receipting software. Our Cash Receipting software interfaces with our payment processors’ back end credit and debit card verification procedures. This allows you to quickly accept credit cards at the clerk level.
In each of the above payment categories, there are no hidden fees. Through the assessment of a nominal convenience fee charged to the customer, you are able to collect 100% of the revenue due.